General Terms and Conditions of Usage
Content usage rights
The web pages, their programming, contents, design and structure are subject to intellectual property rights such as copyrights, trademarks and rights under competition law. Copyright notices and brand-names may neither be modified nor removed. Our web pages, their contents (texts, images, programmes) and the layout of the individual web pages may neither be copied, distributed or stored for the purpose of retrieval or online access (inclusion in other websites) in modified or unmodified form, in whole or in part without prior written consent. The reduplication and use of prospectuses by financial intermediaries for purposes of their distribution activities is exempted. With the exception of prospectuses only non-commercial, private usage within the limitations of the Copyright Act is permissible. Prospectuses may be downloaded from this website.
Source of information/time quotes/delay of data
Information is provided by DZ BANK AG Deutsche Zentral-Genossenschaftsbank, Frankfurt am Main, in the framework of an exclusive collaboration with vwd Vereinigte Wirtschaftsdienste AG. German security prices and funds prices originate from Deutsche Börse AG, boerse-stuttgart AG and the funds companies. Other price information is provided by vwd Vereinigte Wirtschaftsdienste AG. News is provided by Dow Jones Newswire GmbH and SmartHouse Media. All other information originates from vwd Vereinigte Wirtschaftsdienste AG. Please consider that certain financial data, e.g. stock exchange prices, are displayed with a small time delay (generally in the order of 15-30 minutes). Moreover, many time quotes are reported in Greenwich Mean Time (GMT).
No consultation/Investment recommendations
The publications on DZ BANK's website should in no way be constituted as a substitute for qualified investment consulting nor should they be considered as a recommendation to buy respectively sell securities, futures contracts or any other form of financial instrument. The documents and information provided on this website can in no way be deemed to replace a qualified personal investment consultation. Any decision to effect an investment in securities, futures contracts or any other form of financial instrument should be founded on such a qualified personal investment consultation and - where applicable - on the basis of the prospectus or information memorandum.Full details on the securities or financial instruments, in particular information on the terms and conditions , on the risks involved and information regarding the issuer can be taken from the respective prospectus.Please note the data regarding the status of the documents/information. The documents and information on this website may become outdated as a result of current developments, without them necessarily being updated to reflect these developments.
Links to lower-level web pages and folders (deep links, img links) are only permitted with prior consent from DZ BANK AG. However, it is possible to link to DZ BANK AG's homepage in an appropriate context without separate consent. DZ BANK AG does not claim ownership to the contents of those third-party websites linked from DZ BANK AG's website. DZ BANK AG does not accept any responsibility for the contents of linked websites, in particular with respect to modifications to said web pages after the links have been set up.
DZ BANK AG's web pages may only be included in a frame structure with prior written consent from DZ BANK AG.
The following names and abbreviations are registered brands of Deutsche Börse AG: Deutsche Börse, FWB, Neuer Markt (word-picture mark), SMAX, European Energy Exchange EEX, Eurex, Xetra, DAX, NEMAX, MDAX, SDAX, CDAX, HDAX, VDAX, JEX, REX, PEX, Xelsius, XTF Exchange Traded Funds, ExServes, TRICE, Vision&Money, SCHATZ-FUTURE, xlaunch, Newex, Newex New European Exchange. All other product descriptions mentioned herein serve exclusively as a means of identification and can be brands and / or registered brands of the respective company. The Dow Jones IndexesSM are compiled, calculated and distributed by Dow Jones & Company, Inc.; their use is subject to a license. All the content of the Dow Jones IndexesSM is copyright protected: © 2003 Dow Jones & Company, Inc. CME market data and S&P indices are property of Chicago Mercantile Exchange and their licenser, which reserve all rights. Copyright notes and brand names may neither be changed nor removed.
Notes on E-mail communication
Communication per E-mail has certain disadvantages due to technical reasons. For example, unencrypted E-mail messages sent via the Internet may be read by unauthorised persons (lack of confidentiality) or even changed (lack of integrity). The sender of an E-mail may also be changed (lack of authenticity). Please note when sending E-mails to DZ BANK AG, that this form of communication does not guarantee the confidentiality or security of the message. Therefore decide very carefully which information you want to send us per E-mail.We are currently still not able to offer you a generally recognised signature and encryption procedure to secure E-mail communication. As it is possible to change the sender of an E-mail and the contents of an E-mail message, we reserve the right, for both your safety and ours, to ask for return confirmation before we accept the content of the message as binding for us. Please do not send us any unsolicited advertising or any orders per E-mail.
Information on out-of-court dispute resolution
The Bank participates in dispute resolution proceedings of the German cooperative banking group. For the resolution of disputes with the Bank, private clients, corporate clients and, in the case of the rejection of an application for the conclusion of a basic account contract, non-clients have the option of recourse to the ombudsman for the cooperative banking group (http://www.bvr.de/de/Service/Kundenbeschwerde).
Further information can be found in the "Code of Procedure for Out-of-Court Settlement of Customer Complaints concerning the German Cooperative Banking Group", which can be made available upon request. The complaint must be submitted in text form (e.g. by way of letter, fax or e-mail) to Customer Complaints at the National Association of German Cooperative Banks - BVR, Schellingstrasse 4, 10785 Berlin, Fax: 030 2021-1908, E-Mail: firstname.lastname@example.org.
Should the object of the complaint concern a dispute within the scope of payment services law (§§ 675c to 676c of the German Civil Code, Art. 248 Introductory Act to the German Civil Code, § 48 Payment Account Act and provisions of the Payment Services Supervision Act), the complaint may also be submitted to the Federal Financial Supervisory Authority. The Code of Procedure is available from the Federal Financial Supervisory Authority. The address is: Bundesanstalt für Finanzdienstleistungsaufsicht, Graurheindorfer Strasse 108, 53117 Bonn.
Applicable law and place of jurisdiction
German law shall apply to the use of the DZ BANK AG websites.If the user of the websites is a business and if the business relationship in dispute is attributable to the operation of this business, Frankfurt am Main shall be the place of jurisdiction; the same applies to legal entities under public law and public-law special funds (öffentlich-rechtliches Sondervermögen).This agreement on the place of jurisdiction shall also apply to users of the websites who conduct a comparable trade or business abroad and to foreign institutions which are comparable to domestic legal entities under public law or a public-law special fund (öffentlich-rechtliches Sondervermögen).
Last updated: 02/2017