As the issuer of your Mastercard® or Visa card, we would like to welcome you to our website. We are committed to handling your data in a responsible manner. We would therefore like to provide you with information about how your data is processed when you apply for and use cards, additional services and functions, as well as your rights and claims.

Card products derive their complexity from the services involved, which include the ensuing processing of data. We want to provide some clarity by compiling all of the relevant data protection information about our current products in accordance with Articles 13, 14 and 21 of the GDPR. Each information item indicates which card it applies to.

Please note that the bank which issued your card may not provide all of the following products. Each bank decides which cards they would like to provide.


DZ BANK AG information for Mastercard® and Visa cards


Information about Apple Pay

Information about SCHUFA

  • SCHUFA Holding AG
    relevant for all card products with the exception of BasicCard, Mastercard® Basic44, BusinessCard Basic, BusinessCard and BusinessCard Plus. Also relevant for companies with a BusinessCard or BusinessCard Plus framework agreement


Information about related insurance services


Information about additional added-value services, including special insurance services


Information only available in German. For further information, please contact the third party companies.